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I don't have a Paypal account, how do I pay?

It is not necessary to have a Paypal account to pay for your purchases.

You do not need to open an account or take any action.

You only need your credit card.

Paypal is the most secure way to pay for your purchases on the Internet.

Among other things, it guarantees you a full refund of your purchase in the event of non-receipt or loss of your order.


Paypal handles payment by credit card.

Click on Pay by card or Paypal account

Then click on Pay without opening an account

All you have to do is complete the secure payment form indicating

your credit card information.


Paypal, a key player

Currently, the key player for secure payments remains Paypal. Praised by many merchant sites, this means of payment is ultra-secure since it does not use the buyer's bank details. All you have to do is open a Paypal account and fund it using your bank account to then be able to benefit from this sum. It also allows you to receive money in your account within the limit of 2,500 euros per year and thus use this money to make purchases. Quick and easy to use, payments are immediate and are made worldwide using the sixteen currencies used. This service is free to make payments, only transfers to a bank account are subject to a commission.




Can we buy at 34 avenue des Champs-Elysées in Paris?

Our offices at 34, Avenue des Champs Elysées in Paris are not open to the public.

and are not intended for sale.

Our items are for sale exclusively on our site.






I like your products, they are nice,

but what guarantees me that Fragrances are pure?


Arts-Set Fragrances are guaranteed 100% pure, that is to say that they have not been diluted.

These are concentrates with no added vegetable oil or solvent.

The Fragrances that we market are formulated in accordance with the latest amendments

of the European Cosmetic Directive and compliant with the code of good practice of the IFRA-RIFM

The IFRA Standards form the basis of the globally accepted risk management system and

recognized for the safe use of fragrance ingredients and are part of the IFRA Code of Practice.

It is the industry's self-regulatory system, based on the risk assessment carried out

by a group of totally independent experts.

In addition, no laboratory tests are performed on animals.




Why use Fragrances when there are natural Essential Oils?

Jeanne.T Lyon


Essential Oils are important in Traditional Medicine and Aromatherapy.

In Perfumery, their use is limited to classic floral and woody notes.

Essential Oils are active products that are difficult to mix with each other and

can give explosive or sickening results but without any olfactory interest.

Fragrances were created to overcome this problem.

They mix perfectly and allow infinite creation,

the marriage of two scents creates a third and so on….




Do Arts-Set Fragrances contain products that are dangerous for the skin and health?


Arts-Set Fragrances are concentrates.

As a concentrate, we strongly recommend not to apply them directly to the skin

before diluting with solvent and according to the proportions indicated on the instructions and

Instructions for Use accompanying each of our products.

Arts-Set Fragrances do not contain any Phthalate (DEHP) - Dibutyl phthalate (DBP) -

Benzyl butyl phthalate (BBP) - Diisononyl phthalate (DINP) - Diisidecyl phthalate (DIDP) - Di-n-octyl phthalate (DnOP).

Arts-Set Fragrances contain in their formulation more than 85%

of DPG Di-Propylene Glycol (oxybispropanol-C6H14O3).

Propylene Glycol is recognized as being non-toxic and very well assimilated by the human body.

This product is the basis of many medicines, it is used by millions of people every day.

Some food products also contain it. Of course, the DPG complies with European regulations.




Are Fragrances perfumes?


No, Arts-Set Fragrances are not perfumes.

They are oily concentrates without any added solvent.

These concentrates are used to make or compose perfumes.

It is up to our customers to add the dose of solvent indicated to make a perfume.

Oily extracts in the same way as Essential Oils are oily products.

These products are excluded from the liquor regulations.

They escape the legislation relating to luxury goods as well as the tax rate relating thereto.



I would like to know how the products are packaged?


All Products distributed by Arts-Set are carefully checked and

carefully packaged and then placed in boxes with protections.

No problem of breakage or deterioration has been deplored to date.




I heard that you sell well-known brand name perfumes.

Do you have the right and if I want it how should I do it?


Sorry, but we do not sell any perfume, nor any "brand perfume" on the site and in the network of Arts-Set Ambassadors!

We only distribute 100% Pure Fragrances, ie oily concentrates.

Our Fragrances can in no way be compared or assimilated to Perfumes.

Our Fragrances have no added alcohol or solvents, we sell them as concentrates,

knowing that it is up to the buyers to add the appropriate dosage of solvent to transform the concentrate either

as a full-fledged perfume or with an emulsion to make a soap or a cosmetic product.

Our "Ready to Use Compositions" are only simple interpretations of scents,

they bear no name or reference, they do not contain any solvent and

cannot be assimilated either by their content or by their container to any perfumery product.



Do your items travel well by post?


We have chosen the Colissimo 48 H Chrono Postal Service to deliver your orders.

Our customers are satisfied with it. The service is fast, reliable and less expensive than by Transport Companies.

We obviously have no incident to deplore.

We provide you with the number of the Parcel so that you can easily follow its delivery

on the Post Office website.

Beyond 30Kg shipments are made by Express Carrier for Europe and UPS for other destinations.



What happens in the event of a Postal Services strike? Do you refund the order?


Of course strikes can still happen...

We do not want them, but when they arrive we try to delay shipments so that they are not put on hold.

We notify you by email of any decisions to be made regarding your order.

As a last resort, this can be reimbursed to you in the event of a stalemate in the conflict.




Can we pay you by check?


We accept payment by bank check.



What is the delivery time?


In general, the Postal Service delivers your parcels within 2 working days.

It can happen that it is 3 days but it is not frequent.

For Colissimo, you can track your order on the La Poste website using the number

that we send to you by e-mail when confirming your purchase.




If the item is not what I expected, will you refund my order?


Fortunately this does not happen often but if you return to us within 15 days

and in its original packaging the item in question (unopened and also in perfect condition) we will send you the refund.



If my order exceeds 80 Euros do I have to pay the shipping costs?


No. When your order is equal to 80.00 Euros and more,

postage and packaging are free for mainland France and the EU only.

For the other destinations an invoicing will be published.




Do you give recipes to reproduce?


The Perfume Organs include a list of easy-to-reproduce formulas.

On the site a formula page is available. The link is on the "Scents" page.




I would like to reproduce my favorite perfume, can you give the formula?


We can advise you on the fragrances that make up your favorite perfume.

It's up to you to find the right dosage.

A few drops are enough to carry out tests and thus find the right dosage.




What is the resting time of my preparation?


We advise you to leave your mixture to rest for 48 hours.




Hello, I would like to order the "ORGUE 64 CASES" kit for my daughter.

Pls can you tell me which solvent should i buy to make perfumes?


We highly recommend our perfume remover. It is an ideal mixture to achieve its perfume.
You will find it for sale on our website in the solvents section.


Do you have a paper catalog?


We do not publish a paper catalog because we regularly add articles while others are withdrawn.

A paper catalog would therefore quickly become obsolete.

You can download all our pages to be able to print or consult them.




I have already seen your products on other sales platforms or in stores.

For what ? And are the prices really the same?


Indeed, some of our products are for sale on other commercial sites.

There is nothing wrong with that, on the contrary it proves that customers follow our articles elsewhere than on our site!

We recommend that stores use Arts-Set prices and we find that these are

actually the same except for a few cents...

You will also find all our Fragrances in the network of Arts-Set Ambassadors…





How to clean the pipettes and beaker?


We recommend that you clean your pipettes, beakers, bottles, etc.
household alcohol






All your questions will have an answer:

Also write to us:


34, avenue des Champs-Élysées


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